At Iron Fitness World, we stand behind the durability and performance of our equipment. We provide comprehensive warranty coverage to ensure your investment is protected. This Warranty Policy applies to products purchased directly from https://ironfitnessworld.com/.

1. Warranty Coverage Overview

Warranty terms vary by product category. Our warranties generally cover defects in materials and workmanship under normal home use. Coverage typically includes:

• Treadmills (Studio & GO Series): Lifetime frame and motor warranty, 1-3 years on parts, and 1 year on labor (varies by model).
• Ellipticals & Rowers: Lifetime frame warranty, 1-2 years on parts, and 1 year on labor.
• Exercise Bikes: Lifetime frame warranty, 1 year on parts and electronics, and 1 year on labor.
• Strength Equipment (Benches/Racks): 1-year limited warranty on frames and structural components.
• Accessories (Mats/Dumbbells/Straps): 90-day limited warranty against manufacturing defects.

2. Warranty Registration

To activate your warranty, we recommend registering your product within 30 days of purchase. Please keep your original receipt or order confirmation as proof of purchase is required for all warranty claims.

3. What is Covered

This warranty covers the following during the specified warranty period:

• Structural integrity of the frame and motor.
• Electronic components, including consoles and heart rate sensors.
• Mechanical parts such as belts, rollers, and resistance systems.
• Labor costs for repairs performed by an authorized Iron Fitness World technician (within the labor warranty period).

4. What is NOT Covered (Exclusions)

This warranty does not cover damage or failure caused by:

• Commercial Use: Equipment used in a gym, studio, or multi-housing facility (unless specifically marked as Commercial Grade).
• Improper Assembly: Damage resulting from incorrect assembly or installation not performed by an authorized technician.
• Misuse & Neglect: Dropping weights, spilling liquids on consoles, or failure to perform required maintenance (e.g., lubricating treadmill belts).
• Environmental Factors: Storage in non-climate-controlled areas (garages, porches, or near pools).
• Unauthorized Repairs: Repairs or modifications made by anyone other than an authorized service provider.
• Normal Wear and Tear: Cosmetic damage, scratches, or fading that does not affect the function of the machine.

5. How to Make a Claim

If you experience an issue with your equipment, please follow these steps:

1. Locate your Serial Number (usually found on the frame near the power cord or base).
2. Contact our Warranty Department at warranty@ironfitnessworld.com or call (512) 304-7892.
3. Provide a description of the issue and, if possible, photos or video of the problem.
4. Our team will troubleshoot the issue and, if necessary, ship replacement parts or dispatch a technician to your home.

6. Limitation of Liability

Iron Fitness World’s sole liability under this warranty is limited to the repair or replacement of defective parts. We are not responsible for incidental or consequential damages, including loss of use, time, or personal injury resulting from equipment failure.

7. Contact Information

For technical support or warranty inquiries, please reach out to our service team:

• Iron Fitness World - Service Dept.
• 4821 Ironwood Drive, Suite 110
• Austin, TX 78701
• United States
• Email: service@ironfitnessworld.com
• Phone: (512) 304-7892

Last Updated: February 22, 2026